Refund Policy

Last updated: September 9, 2026

We accept returns of both defective and non-defective merchandise, and we also accept exchanges. A request must be made within 30 days after delivery.

Eligibility

For a non-defective return, including a change of mind, personal preference, or selecting the wrong item, the product must be new, unused, in its original condition, and accompanied by the original packaging, tags, and included accessories. Damaged, defective, incorrect, incomplete, or materially misdescribed items are also eligible for review.

Request and mail return

Send the order number, checkout email, and an explanation of the request. For damage, defects, wrong items, or missing pieces, also provide clear photos or video of the item and packaging. Do not mail a return before authorization. Returns are made by mail using the free return label included in the package. No restocking fee is charged.

Exchanges and refunds

Exchanges depend on available inventory. Once a return is inspected and approved, the refund is sent to the original payment method within 10 days. Banks and card issuers may take additional time to post the credit.